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How it’s calculated

Known caveats

None.

Where this appears

  • Ticket Volume & CSAT widget title
One daily time series and period summary for the selected date window.Join and identity keys
  • Organization, store scope, and identical half-open UTC date window
  • Uses the exact metric keys and source filter declared by the composition query.
Timezone. Uses the selected UTC half-open window until store timezone support lands.Currency. Inherited from constituent metrics; mixed-currency totals are unavailable.Freshness. Inherited from the least-fresh required constituent metric.