> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aloftly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders

> Order-count events with compensating cancellations.

| Contract           | Value            |
| ------------------ | ---------------- |
| Metric key         | `shopify.orders` |
| Source             | Shopify          |
| Status             | active           |
| Type               | source           |
| Semantic version   | 1                |
| Catalog visibility | Picker-eligible  |

## How it's calculated

```text theme={null}
value = 1 for order creation and -1 for cancellation. Period value = SUM(value).
```

### Built from

* `Order.id`
* `Order.createdAt`
* `Order.cancelledAt`

## Known caveats

* Distinct from ShopifyQL sales-report order count.

## Where this appears

* Stores page order count
* KPI fallback when Shopify analytics is unavailable

<AccordionGroup>
  <Accordion title="Grain and identity" icon="ruler">
    event; entity: order; same-day fold: sum; additivity: additive.

    **Join and identity keys**

    * orderId
    * eventType
  </Accordion>

  <Accordion title="Filters and boundaries" icon="filter">
    * Organization and store are resolved from the authenticated request.
    * Reads use a half-open interval: recorded\_at >= start and recorded\_at \< end.
    * ShopifyQL sales values are used as reported; no extra paid-order filter is added by Aloftly.
  </Accordion>

  <Accordion title="Timezone, currency, and freshness" icon="clock">
    **Timezone.** ShopifyQL groups by the shop reporting date; Aloftly stores that date as a UTC-midnight label. Order lifecycle events retain their provider timestamp.

    **Currency.** Not applicable.

    **Freshness.** Webhook and cursor sync.
  </Accordion>

  <Accordion title="Version history" icon="clock-rotate-left">
    | Date       | Change                                                                     |
    | ---------- | -------------------------------------------------------------------------- |
    | 2026-08-03 | Bound the metric to the executable certified semantic release.             |
    | 2026-07-27 | Registered Shopify authority and metric contracts in the semantic catalog. |
  </Accordion>
</AccordionGroup>